We have an issue with 2.2 boards not recognizing a device. We have been using the 2.1 boards for quite some time and they work fine. We purchased 6 of the new boards and have an issue with them not recognizing any part from CSI (On Semi/Catalyst). The old boards recognize these parts without issue. They also recognize every other part we have tried The new boards work with every chip we have tried except the CSI chips. These are simple i2C Eeproms. So far in an attempt to get support I have done the following:
Filled out the support form on the website 2 times – No response in over 2 weeks.
2. Sent email to address that was provided from past support – No response in over a week.
3. Posted the issue on the Flashcat forum – It’s been read over 30 times – No response.
4. Posted a bad review on the Amazon product site detailing the issue – Recent
5. Sent a question through the Amazon site to the folks that sold them to us – Recent
At this point I don't know what else to do to get support. I would rather not have to return these boards but if I cannot get some type of support/response then I will have no choice but to return them.
Filled out the support form on the website 2 times – No response in over 2 weeks.
2. Sent email to address that was provided from past support – No response in over a week.
3. Posted the issue on the Flashcat forum – It’s been read over 30 times – No response.
4. Posted a bad review on the Amazon product site detailing the issue – Recent
5. Sent a question through the Amazon site to the folks that sold them to us – Recent
At this point I don't know what else to do to get support. I would rather not have to return these boards but if I cannot get some type of support/response then I will have no choice but to return them.